After a client’s condition unfortunately deteriorated, the staff at Kem Mill quickly identified the client required additional support and continuously pursued the request for an emergency extension to the funded support of their client. When the hours were agreed the staff team kindly agreed to share the waking night support, to avoid introducing new and unfamiliar staff to the client, to help them remain as comfortable as possible. The staffs hard work and kind gesture had a positive impact on the client’s wellbeing and the staff have seen a vast improvement in the client’s health.
Brothers of Charity Services
Working in partnership for positive lives
