Caroline James- Support Worker, Lancashire Services

Caroline James has gone the extra mile with her innovation and dedication to the clients of Shawbrook and The Finches. Caroline goes above and beyond with her creative ideas and her outgoing personality, which is embraced by all her clients.

Caroline kindly carried out thorough additional research into Dementia friendly aids and adaptations to make a positive impact to her clients. Since implementation, staff have seen a huge improvement in the engagement of a particular client, which is a huge positive as the clients condition had sadly deteriorated. Well done Caroline.